Episode 2: Insights on Job Hunting, Hiring, and Hospitality
If you’re searching for real-world advice about job hunting, hiring practices, and the hospitality industry, the latest episode of the DCMKE podcast is a must-listen. This time, host Jason welcomes Laura, HR leader at Saz’s Hospitality Group in Milwaukee, and returning guest Randy McCarthy, for a dynamic and honest conversation.
Meet the Speakers
Laura: HR professional at Saz’s Hospitality Group, a staple in the Milwaukee food and event scene.
Randy McCarthy: HR expert with years of experience and a knack for memorable workplace stories.
Jason: The episode’s lively and thoughtful host.
Key Takeaways from the Episode
The Value of Soft Skills
One of the biggest themes in the episode is the importance of soft skills in the workplace. Both Laura and Randy McCarthy agree that while technical skills can be taught, things like communication, adaptability, a positive attitude, and professionalism are crucial—especially in guest-facing industries like hospitality. Laura summed it up best: “We can teach you skills. What we need is the personality, the appearance, the attitude, all of those components.”
Common Mistakes in Interviews
The episode dives deep into job interview do’s and don’ts, from the HR side of the desk. Top things NOT to do? Overconfidence, lack of research about the company, and poor communication. Randy McCarthy shares that sometimes the biggest red flags are revealed before someone even starts: being short with staff, rolling eyes at lines, or failing to make a good first impression.
How to Stand Out
Both guests offered practical tips:
Research the employer and mention something specific about their company in your interview.
Bring a positive attitude and show genuine interest.
Follow up professionally—a thank you email or even a handwritten note goes a long way.
Resume and Application Musts
Presentation matters! Sloppy errors, misspelled names, and poor formatting can be instant deal-breakers. Personalize your application and make sure it’s complete—details count.
The Hiring Process: Be Prepared
If you want to get hired fast, have your ID, direct deposit info, and any childcare needs settled before onboarding. Communication is key—if life happens or you run into issues, let your future employer know.
Stories from the Field
The episode wraps with some entertaining and insightful stories:
Success Stories: Saz’s has multiple team members who started as teens and now hold director roles. Longevity and internal growth are big points of pride.
Hiring Don’ts:
Randy McCarthy
shares a wild tale: “The one thing not to do is sexually harass the sexual harassment trainer.” Yup, don’t do that.
Do You Need All the Qualifications?
Don’t self-deselect! Both Laura and Randy McCarthy encourage job seekers to apply even if they don’t meet every single requirement. A strong cover letter explaining your fit can make the difference.
References and Referrals
They note that references aren’t always required for entry-level roles but can’t hurt. Referrals from employees are highly valued.